Terms Of Use

Online Utility Account: Information and Disclaimer
The City of Olathe makes every effort to produce and publish the most accurate information possible. This information is furnished as a service to our customers. The information must be accepted and used by the recipient with the understanding that the data was developed and collected for the purpose of determining utility charges. The billing information provided is based on the most current information from your account.

The City of Olathe will not be liable nor accountable for any damages or losses (whether direct or indirect) resulting from a delay or any other transmittal of a message or payment via the service, whether arising from user error, malfunction of equipment, natural impediments, networking impediments and/or inaccurate or incomplete information, failure by you to have sufficient funds available on your account, or by any other cause, and by using the service you understand the possibility of the same and agree to this. In no event will the City of Olathe be liable for damages that exceed the fee paid by you to use the service. Though every attempt is made to provide accurate and timely information, the service is provided “as is” without warranty of any kind, and no warranties, express or implied, are made with respect to the service and such information. The City of Olathe does not warrant, guarantee, or make any representations regarding the use of or the results of the use of this service in terms of correctness, accuracy, reliability or otherwise, and does not warrant that the use of the web site and the service will be uninterrupted or error free. The City of Olathe assumes no liability associated with the use or misuse of such data, and disclaims any representation or warranty as to the accuracy of the data.

For assistance with any problems or questions which might arise, please contact Customer Service at (913) 971-9311.