To help all of City of Olathe utility customers going through this difficult time, the City is implementing the following rules:
- No late payment fees
- No disconnections for missed payments
- Monthly payment extensions available for all customers
The City will continue to review these policies while customers are affected by COVID-19.
If you have any questions, you can contact the City using OlatheConnect, chat with a representative, or call Customer Service at 913-971-9311.